Autopilot capabilities & limitations

Autopilot is CareerPlug's automated interview scheduling tool that handles communication between your business and an applicant when arranging an interview. It helps eliminate the back-and-forth hassle of manually scheduling interviews, accelerating your time to interview and, ultimately, hire.

Capabilities

• Autopilot communicates with applicants based on whether they have opted in to receive text messages.

  • Applicants who have opted in will receive text and email messages from Autopilot.

  • Applicants who have opted out of receiving text messages will only receive email messages from Autopilot.
• Autopilot will send a text and/or email message to an applicant immediately after you launch it, asking them to select a time for their interview.
  • It will then send a text and/or email reminder to applicants who have not scheduled an interview within 24 hours.
  • If still unresponsive after 48 hours, Autopilot will send another reminder via text and/or email.

Limitations

• Currently, Autopilot's messages are standardized and cannot be customized.
• Because Autopilot is an automation, it's not currently compatible with other automations in CareerPlug.
• You cannot add CareerPlug forms or message templates to an Autopilot step in your hiring process.
  
  • If you want to include forms as part of an Autopilot step:
    • You can attach external documents via URL by clicking the Add Another Link button.
    • You can add a Custom Step to your hiring process just before or after the Autopilot step that includes your CareerPlug forms (and other hiring tools).
  • Invitation Templates and Scheduling Templates aren't compatible with Autopilot because it already handles messaging applicants for you.