---
title: Reference check compliance
description: Compliance is extremely important when it comes to handling new applicants. Learn all about how to stay compliant and within the law when checking references of a potential new hire.
---
[Skip to content](https://adpsupport.careerplug.com/reference-check-compliance#main-content)
[Submit a Request](https://adpsupport.careerplug.com/kb-tickets/new?hsLang=en)
[![CP ADP Logo 2025.png\]](https://adpsupport.careerplug.com/hs-fs/hubfs/CP%20ADP%20Logo%202025.png?width=297&height=40&name=CP%20ADP%20Logo%202025.png)](https://adpsupport.careerplug.com?hsLang=en)
Open main navigation
Close main navigation
- [Submit a Request](https://adpsupport.careerplug.com/kb-tickets/new)
- [Get help now!](https://adpsupport.careerplug.com/help)
[Get help now!](https://adpsupport.careerplug.com/help?hsLang=en)
How can we help?
- There are no suggestions because the search field is empty.
1. [ADP Help Center](https://adpsupport.careerplug.com/?hsLang=en)
2. [Reporting & Compliance](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en)
3. [Compliance](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en#compliance)
# Reference check compliance
In order to ensure that your reference checks are compliant, you should first be sure that you have applicants’ consent before checking their references.
### Here are some topics that employers *can* discuss with references:
- The duties and responsibilities of the job
- The organization’s mission, programs, and achievements
- Career possibilities and opportunities for growth, development, and advancement
- Where the job is located, travel, mobility, equipment, and facilities available
- The individual’s qualifications, abilities, experience, education, and interests
- What the person has done in previous job experience that makes them able to perform the job which they have applied
- What job-related educational experience the applicant has that makes the individual a good candidate for the job
- What problems the applicant had on previous jobs, what they liked or disliked
- If a topic (disability, religion, race, etc.) is brought up by the candidate you can discuss it, but it is not to be used as a reason for non-hire
Any inquiry should be avoided that, although not specifically listed among the above, is designed to elicit information as to race, color, ancestry, age, sex, religion, disability, or arrest and court record unless based upon a bona fide occupational qualification.
**Note:** CareerPlug does not offer legal advice and you should always consult with your legal counsel to ensure your hiring practices are in compliance with federal, state, and local laws.
- [Getting Started](https://adpsupport.careerplug.com/getting-started?hsLang=en#main-content)
- [CareerPlug 101](https://adpsupport.careerplug.com/getting-started?hsLang=en#careerplug-101)
- [How To Hire](https://adpsupport.careerplug.com/getting-started?hsLang=en#how-to-hire)
- [Account Set Up](https://adpsupport.careerplug.com/account-set-up?hsLang=en#main-content)
- [About Your Account](https://adpsupport.careerplug.com/account-set-up?hsLang=en#about-your-account)
- [Billing](https://adpsupport.careerplug.com/account-set-up?hsLang=en#billing)
- [Configuring Your Account](https://adpsupport.careerplug.com/account-set-up?hsLang=en#configuring-your-account)
- [Locations](https://adpsupport.careerplug.com/account-set-up?hsLang=en#locations)
- [Your Careers Page](https://adpsupport.careerplug.com/account-set-up?hsLang=en#your-careers-page)
- [Notifications](https://adpsupport.careerplug.com/account-set-up?hsLang=en#notifications)
- [User Access](https://adpsupport.careerplug.com/account-set-up?hsLang=en#user-access)
- [Admin](https://adpsupport.careerplug.com/account-set-up?hsLang=en#admin)
- [Support](https://adpsupport.careerplug.com/support?hsLang=en#main-content)
- [Contacting Support](https://adpsupport.careerplug.com/support?hsLang=en#contacting-support)
- [Troubleshooting](https://adpsupport.careerplug.com/support?hsLang=en#troubleshooting)
- [Live Trainings](https://adpsupport.careerplug.com/support?hsLang=en#live-trainings)
- [Job Postings](https://adpsupport.careerplug.com/job-postings?hsLang=en#main-content)
- [About Your Jobs](https://adpsupport.careerplug.com/job-postings?hsLang=en#about-your-jobs)
- [Creating & Editing Job Postings](https://adpsupport.careerplug.com/job-postings?hsLang=en#creating-editing-job-postings)
- [Sponsoring Jobs](https://adpsupport.careerplug.com/job-postings?hsLang=en#sponsoring-jobs)
- [Passive Recruiting](https://adpsupport.careerplug.com/job-postings?hsLang=en#passive-recruiting)
- [Managing Your Jobs](https://adpsupport.careerplug.com/job-postings?hsLang=en#managing-your-jobs)
- [Sharing Your Jobs](https://adpsupport.careerplug.com/job-postings?hsLang=en#sharing-your-jobs)
- [Job Boards](https://adpsupport.careerplug.com/job-postings?hsLang=en#job-boards)
- [Applicant Flow](https://adpsupport.careerplug.com/job-postings?hsLang=en#applicant-flow)
- [Applicant Tracking](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#main-content)
- [Applicant Information](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#applicant-information)
- [Managing Applicants](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#managing-applicants)
- [Sorting & Filtering Applicants](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#sorting-filtering-applicants)
- [Contacting Applicants](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#contacting-applicants)
- [Interviewing Applicants](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#interviewing-applicants)
- [Applicant Activity](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#applicant-activity)
- [Hiring](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#hiring)
- [Applicant Experience](https://adpsupport.careerplug.com/applicant-tracking?hsLang=en#applicant-experience)
- [Hiring Tools & Automations](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#main-content)
- [Autopilot](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#autopilot)
- [Hiring Process](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#hiring-process)
- [Automations](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#automations)
- [Prescreen Questions](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#prescreen-questions)
- [Assessments](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#assessments)
- [Email & Text Messages](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#email-text-messages)
- [Scorecards](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#scorecards)
- [Offer Letters](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#offer-letters)
- [Templates](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#templates)
- [Integrations](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#integrations)
- [Other Tools](https://adpsupport.careerplug.com/hiring-tools-automations?hsLang=en#other-tools)
- [Reporting & Compliance](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en#main-content)
- [Reporting](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en#reporting)
- [Charts](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en#charts)
- [Compliance](https://adpsupport.careerplug.com/reporting-compliance?hsLang=en#compliance)
- [FAQs & Integrations](https://adpsupport.careerplug.com/faqs-integrations?hsLang=en#main-content)
- [The CareerPlug + ADP Partnership](https://adpsupport.careerplug.com/faqs-integrations?hsLang=en#the-careerplug-adp-partnership)
- [Integrations](https://adpsupport.careerplug.com/faqs-integrations?hsLang=en#integrations)
- [What's New](https://adpsupport.careerplug.com/whats-new?hsLang=en#main-content)
- [Monthly Updates](https://adpsupport.careerplug.com/whats-new?hsLang=en#monthly-updates)
- [Account Changes](https://adpsupport.careerplug.com/whats-new?hsLang=en#account-changes)
[](https://adpsupport.careerplug.com?hsLang=en)
Handcrafted in Austin, Texas
© 2026 CareerPlug. All rights reserved.