---
title: Using text message templates
description: Create, edit, and use text message templates to interact with your applicants faster and streamline the hiring process.
---

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# Using text message templates

Available with a CareerPlug [Hire](https://adpsupport.careerplug.com/benefits-of-your-careerplug-hire-subscription?hsLang=en) or [Grow](https://adpsupport.careerplug.com/benefits-of-a-careerplug-grow-subscription?hsLang=en) subscription.

To interact with your applicant faster and streamline the hiring process, we recommend creating at least one text message template.

##### In this article:

- [Creating text message templates](https://adpsupport.careerplug.com/using-text-message-templates#creating)
- [Texting applicants using a template](https://adpsupport.careerplug.com/using-text-message-templates#texting)

### Creating text message templates

Text message templates work just like [email message templates](https://adpsupport.careerplug.com/editing-email-templates?hsLang=en). One difference is that we encourage you to introduce yourself and your company, because applicants will be getting your texts from a phone number they don’t recognize.

To create a text message template, navigate to **Settings \> Templates \> Messages**.

![Settings, Template, Message (Navigation Shown) (7.20.26) Nav Highlighted](https://adpsupport.careerplug.com/hs-fs/hubfs/Settings%2c%20Template%2c%20Message%20(Navigation%20Shown)%20(7.20.26)%20Nav%20Highlighted.png?width=670&height=317&name=Settings%2c%20Template%2c%20Message%20(Navigation%20Shown)%20(7.20.26)%20Nav%20Highlighted.png)

Click the **plus icon (+)** and select **Create Text Message Template**.

![file-x7dYQg9nWD.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/16343382335003.png?width=560&height=393&name=16343382335003.png)

Fill out the text message template information:

- Give the template a descriptive **Title**. 
    - For example, "Phone Screen Invite - Text Message"
- Select the **Purpose** of the text using the drop-down menu.  
    - For example, to **Invite** applicants to a phone screen or **Schedule** an in-person interview.
- Type the content of the text in the **Body** section. 
    - [Use dynamic fields](https://adpsupport.careerplug.com/using-dynamic-fields-for-message-templates?hsLang=en) to populate the applicant's name, the job they applied to, and more.

**Tip:** Include your company name so that applicants know which company they are being contacted by.

![file-ARY31zFhi2.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4569169899931.png?width=670&height=555&name=4569169899931.png)

Select the hiring step(s) in which you want to be able to use this template.

You cannot add text message templates to the **New Application** step of your hiring process. Even if you turn on the toggle for that hiring step, no template will be associated.

![file-iAo8JFXUkG.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4569275878171.png?width=670&height=367&name=4569275878171.png)

When you use a text message template, applicants to whom you send it will automatically be advanced in the hiring process. If you text applicants without a template, they will not be automatically advanced in the hiring process.

[Here are some sample text message templates.](https://adpsupport.careerplug.com/sample-text-message-templatess?hsLang=en)

### Texting applicants using a template

To use one of your text message templates, navigate to your **Applicants** page.

![Dashboard (6.9.26) (NavEXP) (Standard) (Cropped, pointed to applicants)](https://adpsupport.careerplug.com/hs-fs/hubfs/2026%20Nav%20Bar%20Overhaul/Dashboard%20(6.9.26)%20(NavEXP)%20(Standard)%20(Cropped%2c%20pointed%20to%20applicants).png?width=670&height=199&name=Dashboard%20(6.9.26)%20(NavEXP)%20(Standard)%20(Cropped%2c%20pointed%20to%20applicants).png)

Click the **Send Invitation** button on an applicant in the Assessment, Phone Screen, Interview, or References hiring step.

![Applicants page (6.23.26) (Nav bar minimized) Send assessments](https://adpsupport.careerplug.com/hs-fs/hubfs/2026%20Nav%20Bar%20Overhaul/Applicants%20page%20(6.23.26)%20(Nav%20bar%20minimized)%20Send%20assessments.png?width=670&height=366&name=Applicants%20page%20(6.23.26)%20(Nav%20bar%20minimized)%20Send%20assessments.png)

In the Invite drawer, select the text message template you want to send from the **Template** drop-down.

![Invite assessment, cropped (7.21.26)](https://adpsupport.careerplug.com/hs-fs/hubfs/Invite%20assessment%2c%20cropped%20(7.21.26).png?width=502&height=499&name=Invite%20assessment%2c%20cropped%20(7.21.26).png)

If you only have one template available for the hiring step, it will be selected and pre-filled by default. We recommend cleaning up the text before clicking **Send**.

![Send\_Invitation\_Drawer\_-\_Fix\_Text\_%2B\_Send\_Button.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/10285622051099.png?width=670&height=670&name=10285622051099.png)

You will get responses to your text messages in your CareerPlug account. Your notifications icon will be illuminated with a green dot when you have a new text. Click the icon to view and respond to the text.

![New Text Message Icon](https://adpsupport.careerplug.com/hs-fs/hubfs/New%20Text%20Message%20Icon.png?width=670&height=224&name=New%20Text%20Message%20Icon.png)

**Note:** Although you can email multiple applicants at once, you currently cannot text multiple applicants at once using a text message template. However, using text message templates does make texting an applicant quicker than typing individual texts.

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