---
title: Viewing your disqualified applicants
description: Learn why some candidates are automatically disqualified, where to find their information, and what to do if you think a candidate was disqualified by mistake.
---

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# Viewing your disqualified applicants

**Need help finding an applicant?** Click the " **X**" on the right edge of the **Job Status: Active** filter to remove it. This filter — which is on by default any time you sign into CareerPlug — hides applicants from your closed, passive, and draft jobs from view.

On your Applicants page, disqualified applicants are marked with large **red D** in place of a numbered prescreen score.

![file-uTsxm0HQCN.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4689055925531.png?width=670&height=152&name=4689055925531.png)

#### In this article:

- [How applicants get marked as disqualified](https://adpsupport.careerplug.com/viewing-your-disqualified-applicants#marked)
- [Viewing disqualified applicants](https://adpsupport.careerplug.com/viewing-your-disqualified-applicants#viewing)
- [What if I find a disqualified applicant that I like?](https://adpsupport.careerplug.com/viewing-your-disqualified-applicants#like)

### How applicants get marked as disqualified

An applicant is marked as disqualified when they answer a prescreen question with a disqualifying answer. Here’s an example of a prescreen question with a disqualifying answer:

![file-xyten95CYp.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4689028255387.png?width=670&height=387&name=4689028255387.png)

An applicant who applies to a job with this prescreen question and says they are not legally authorized to work in this country will be marked as disqualified.

### Viewing disqualified applicants

When you navigate to your Applicants page, by default, you will only view applicants who have not been marked as disqualified. To view your disqualified applicants, you must click the **Disqualified** tab at the top of your Applicants page.

![file-ChW1Aee4ys.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4689040340891.png?width=670&height=223&name=4689040340891.png)

### What if I find a disqualified applicant that I like?

You can click the **thumbs up icon** to move a disqualified applicant forward in the hiring process. This will move them to the **Active** tab of your Applicants page.

![file-TpPbfR6s9j.png](https://adpsupport.careerplug.com/hs-fs/hubfs/Knowledge%20Base%20Import/4689026327323.png?width=670&height=93&name=4689026327323.png)

Finding a few disqualified applicants that you do like might be an indicator that you should re-evaluate the disqualifying answers for your prescreen questions. When configuring your prescreen questions, only mark answers as disqualifying that are truly dealbreakers. That way, future applicants who are similar to the applicants you’d like to consider are not disqualified and are visible right away.

[Learn how to use prescreen questions to disqualify applicants.](https://adpsupport.careerplug.com/disqualifying-applicants-using-prescreen-questions?hsLang=en)

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