To make contacting applicants via text message quick and easy, consider adding the following sample text message templates. An account administrator can add these templates by navigating to Settings > Templates > Messages and clicking the plus icon (+). Learn more about using text message templates.
You can add the following as “Text Message" type templates, as indicated in the image below:
You can copy and paste the text below into each template. The items in all caps are dynamic fields that you will need to insert into each template. This information will fill in automatically depending on your account's and the applicant's information. To add a dynamic field, click Insert Dynamic Field. Here's how to add the applicant's first name:
Make sure to also associate the template with the correct hiring step(s) if necessary.
When you send an individual text, you will need to edit the [FILL IN DATE] and [FILL IN TIME] fields.
Assessment Reminder - Text Message
Hello [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. Thank you for your job application! I just sent you an email with a link to complete assessments. Please complete them when you have some time.
Phone Screen Invite - Text Message
Hello [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. I’d like to schedule a phone interview with you. Please send me a few days/times that you’re available, and I’ll follow up via email with a calendar invite.
Phone Screen Schedule - Text Message (for clients who use our Calendar Integration)
Hello [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. I’d like to schedule a phone interview with you. Please use the following link to schedule a time: [schedule_url]
(In-Person) Interview Invite - Text Message
Hi [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. I’d like to schedule an interview with you at our location. Please send me a few days/times that you’re available, and I’ll follow up via email with a calendar invite.
(In-Person) Interview Schedule - Text Message (for clients who use our Calendar Integration)
Hi [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. I’d like to schedule an interview with you at our location. Please use the following link to schedule a time: [schedule_url]
References - Invite
Hi [FIRST NAME], this is a hiring manager for [ACCOUNT NAME]. The next step in our hiring process is for you to send me a list of 3 professional references and their contact information. Feel free to reply to this text with those references.
We did not include sample templates for assessment invitations, form reminders, offer letter emails, or rejection emails. We don’t recommend sending assessment invitations, form reminders, or offers via text because the link may be truncated and not work. We also don’t recommend rejecting applicants via text. For a better candidate experience, send a rejection email.